Expert support when you need it most.

Expert support when
you need it most.

As a leader in workplace wellbeing, navigating psychosocial safety challenges can be complex, urgent and high-stakes. That’s why we offer Psychosocial Safety Assist - an exclusive, on-call support service providing real-time guidance from industry experts.

Whether you're facing an immediate issue or need expert advice on a psychosocial safety concern, Community members can access direct, live support from experts - not just templates or automated responses.

How it Works:

Direct Access to Experts - Speak with Nicole or Caroline for tailored advice on workplace psychosocial risks, leadership challenges and compliance concerns.

Fast, Practical Guidance - Get clear, professional insights to manage issues effectively when they arise.

Confidential and Actionable Support - Feel confident tackling complex situations with expert-led, real-world solutions.

This is more than just a resource - it’s a lifeline for leaders committed to workplace wellbeing and safety.

Need urgent support?

JOIN US TO ACCESS PSYCHOSOCIAL SAFETY ASSIST.

STILL GOT QUESTIONS? WE GOT YOU!

FAQs – Psychosocial Safety Assist

What is Psychosocial Safety Assist?

Psychosocial Safety Assist is an exclusive, real-time support service for Community members only. It provides direct access to Nicole Turnbull or Dr. Caroline Howe for expert guidance on psychosocial safety, workplace wellbeing and leadership challenges.

What is the location for this?

✓ Members can contact the service via a dedicated phone line, email or video link.

✓ A call will be scheduled immediately where possible, or as soon as possible, prioritising urgent matters.

✓ You'll receive practical, expert-led options tailored to your specific issue.

What types of issues can I get help with?

You can reach out for urgent or complex workplace challenges, including:

✓ Managing psychosocial hazards such as bullying, burnout, or workplace conflict.

✓ Leadership challenges related to mental health and wellbeing.

✓ Complex situations that require immediate guidance.

✓ Navigating legal or compliance concerns around psychosocial safety or workers compensation.

✓ Developing strategies to improve workplace culture.

Is this a crisis support line?

No, Psychosocial Safety Assist is designed for workplace leaders, HR and WHS professionals needing expert guidance - not an emergency crisis line.

If you or someone in your workplace is experiencing a mental health crisis, we recommend reaching out to Lifeline (13 11 14), (another mental health support service?) or emergency services (000) for immediate support.

How quickly will I get a response?

We aim to respond as soon as possible, with priority given to urgent issues. Members can book a virtual call online. If a call is required, we will schedule it promptly.